Getting it to you
Shipping & Returns
Every stall sets its own fulfillment. Here's the shape of it all.
Market pickup
Order online and collect from the stall at their listed market or pickup spot. You'll get an email the moment your order is ready.
Local delivery
Vendors who deliver set their own radius, fee, and delivery days. You'll see the options for each stall in your basket.
Shipping
Shelf-stable goods — honey, preserves, sauces, spices, teas, salves, candles — ship nationwide. Rates are set by the vendor, flat or by weight. Most orders leave the stall within two business days.
Fresh and perishable items
Produce, baked goods, and prepared foods are pickup or local delivery only, so they reach you at their best.
Returns and refunds
Food and handmade goods generally can't be returned. If an order arrives damaged, incorrect, or not as described, contact the stall within 48 hours. Vendors can issue a full or partial refund, and the market will step in if something can't be resolved.
Cancellations
You can cancel before a stall marks your order as preparing. After that, reach out to the vendor directly from your order page.
These are our working policies. Send us your final wording and we'll publish it here.